Zigbee devices keep falling off network

[JDRoberts]

If everything worked fine with wink and you’ve done the rebuild as @johnconstantelo recommended and you’re still having problems it’s almost certainly a conflict between SmartThings and the Osram bulbs, unfortunately.

The bulbs are capable of acting as a zigbee repeater but for whatever reasons that does not seem to work well with SmartThings right now, although I think it did last year. So what happens is that some of the messages get lost.

Adding additional pocket sockets or light switches or other zigbee repeaters can help, but only if the remaining zigbee devices choose those to be the repeaters. You can’t force a specific routing through zigbee, it’s basically done on the basis of what signal is the strongest. There are community members that have found that the only thing that worked was to remove the Osram bulbs altogether.

I know that’s not the answer anyone wants to hear, but it seems to be the only choice for some installations right now.

Previous discussion:

Interesting Zigbee ZLL behaviour

Hi, Thought I’d share some interesting findings as part of my ongoing investigations in my intermittent sticking of zigbee devices in my home. @vlad has been doing some great investigative work and has provided me with some routing information occuring in my zigbee mesh. [image] Here’s an earlier snapshot I’ve translated into names of some of my devices. What is very interesting is the fact that a number of the devices like “Lounge Window Light”, “Kitchen Bar Light” are actually Osram ZLL bulbs acting as repeaters for ZHA devices. This surprised both myself and @vlad as we both thought that this was not possible from what we’ve read in the past! This kind of supports my anecdotal evidence in the past of the bulbs improving my mesh in the kitchen since their introduction. Yes before y…