SmartThings Community

Z-wave thermostat not responding to command but updating change in temperature


#1

my Z-wave thermostat not responding to command but updating change in temperature (???) and lock is in constant change of offline/online mode (???).
any idea?


(Joseph Fattizzi) #2

try using the old smartthings app. I have had nothing but issues with the new one . I am sticking with it…hoping for an update that resolves all the little things wrong with the new app. But I find the classic works better.


(www.rboyapps.com - Make your home your butler!) #3

What model is it? If it’s the CT-xxx range try to hit the reset button, some of them lose directional communication with the hub.

Here’s a picture of what it looks like: