Just received brand new V3 ST hub for Christmas. I installed 4 new GE(Jasco) Z-Wave Plus switches. Everything I find says these are compatible and secure. The switches are S2+Smart Start compatible.
To start with, I am in touch with Samsung and Jasco support on this issue. I have a fairly high/broad tech level and am getting no where with Samsung tech support so far. I hate the time it takes to climb the tech tree. I do not need the “turn it on and off or restart the device and make sure it is plugged in” tech support. I need someone who knows what protocols/security are implemented. If this is V3 hub it should be up to date.
Every time I add the switches I am getting the following errors
Then I press exit and get this message “Your device has been connected, but the device may not work properly because you didn’t finish secure setup. If you have any problems using the device, exclude it and add it again.”
When I close the message the switches operate properly. They are working normally in SmartThings App and Google Home.
I have tried factory resets, exlusion/inclusion, secure mode on/off combos, adding the switches in different orders. Nothing resolves this problem
I started digging deeper to verify my switches are indeed NOT secure at the moment.
All of my switches show “ZWAVE_S2_FAILED” in smartthings API management
Shouldn’t at least some level of security have been enabled. Why are these devices sold as compatible and they advertise security and then they do not work as they should?
With todays onslaught of ransomware and IoT hacking I take my home network security very serious. I don’t need something as dumb as a light switch to worry about.