so bought the lock ,and 3 zwave module 2’s
have another yale lock ,but unconfident to fit until these issue are sorted ,
have spoke to yale ,they have said its a smartthings issue ,
tried smartthings live chat ,
was 1 in the queue ,then was directed to a 404 page , then informed there was no live chat available !
so short version
apparently version one had battery draining issues ,when module 2 was available took the plunge
so i found it easy to pair ,
but going through 4 x aa’s about every 7days ,3rd set atm
smartthings losses the status of the lock even when using smartthings to lock and unlock ,
SHM usually shows the lock unlocked ( using classic app ) when i leave and manually lock ,
hub is 2.5- 3mtrs away from the lock
all other z-wave /zigbee seem fine
when using the module 2 there is no history in the yale app and also no battery info
yale support has said its a smartthings issue with the hub polling the module 2 ,too much and causing the battery drain issue , and also causing the yale app to display correct battery info and history
smartthings support was unavailable to comment !
to me , it looks like a device handler issue , has there been any new ones , is there plans for any ?
got over £120 tied up in 3 bits of useless blue plastic
cheers in advance