Yale Real Living Touchscreen Deadbolt - low battery alert


(Mike Thomas) #1

Hoping someone might have some knowledge of these locks since I can’t find this information on Yale’s website or in the programming instructions that came with the locks.

When the batteries are getting low, it starts to announce (every time it operates, other than when operated manually) a warning about low batteries. It does this in a very loud voice (probably the same level as the programming prompts). It does this even when the lock has been configured to be silent (despite having a perfectly functional low battery icon on the lock screen).

I live in a quiet condo, and it’s pretty loud. Is there any way to disable it?

Right now it’s part of my Digital Life system. If I were to re-pair it to SmartThings, would the SmartThings app allow me to control this setting?

Thanks … Mike


#2

You’ll probably get the fastest answer by asking Yale support. I have found them to be very helpful in the past. There’s no way that I know of through smart things or any other controller to change this – – it’s considered a primary safety feature. But Assa Abloy themselves may have a method.

http://www.yaleresidential.com/en/yale/yaleresidential-com/contact-us/


(Mike Thomas) #3

Thank you JDRoberts, helpful as always.

Mike


(Jason) #4

I believe @RBoy’s DTH has a setting for this. I’ll let him confirm, but I think that’s what the audio on button is for.


#5

I may be mistaken, but I believe the “audio on” in the smart app is the same as the “lock configured to be silent” in the other system. It won’t suppress what are considered “primary alerts” which includes the low battery announcement.


(Jason) #6

I haven’t specifically used it, so I wasn’t sure what it did I just assumed =)


(Jason) #7

As an aside, why not just replace the batteries? The first set of batteries in my front door lasted 2 years and It wasn’t giving any sort of alarm/low battery(maybe my model doesn’t do that) I only changed it because I figured it was time, but I have the push button model perhaps the touchscreen model uses more battery?


#8

The OP said they’re in a condo. They may be concerned about the loudness of the voice alarm bothering the neighbors if it first triggers when they themselves are away from home.


(Jason) #9

I only meant to say that if they have the same battery life as mine that it’s a rather rare occurrence, but I see now what you’re saying, there’s no one there to change the batteries.


(Mike Thomas) #10

Yes, I’m in a quiet condo, and the warning is very loud (as were the programming prompts when I first configured the locks - good thing it didn’t repeat back to me the PIN codes).

I will probably just change the batteries before they die (the original set in one lock lasted 8 months, the original set in the other lock is still not alerting, so the appropriate change frequency is not yet determined - less than 8 months I guess).

I hate wasting batteries, but I guess I will have to live with that, as rechargeables are not recommended.

BTW I got an answer back from Yale - “you can’t do that”.:grin:


(Jason) #11

Maybe not officially, but where there’s a will there’s a way, you could always void the warrenty and cut power to the speaker.


(Mike Thomas) #12

Yeah, that thought had occurred to me.