Hi I’m new to Smart Things but not the Yale Assure lock. I’m my last home I had an Assure and a MiCasaVerde which managed it perfectly.
However, the Assure in my new home, connected to Smart Things, is not behaving. When locked, if I send an unlock code it will unlock, emit the error beep sequence, attempt to lock itself(but doesn’t) and then emits the error beep again. At this point, ST reports the lock is locked. It isn’t.
This was the first device I added, nothing else.
Edit: Tried to force delete it to start over, says it can’t because it’s working fine. Argh
Turns out the hole for the deadbolt wasn’t deep enough. Fixed.