It’s safe to say we are all fortunate to even face this problem, as it is very much a first-world problem to have.
I have smart everything in my home.
I thought “wow I can’t wait to have a smart home- so many possibilities!”
I also thought “when SmartThings breaks, it’ll break my house”.
But then I also thought “that won’t happen too often though, there’s no way”.
And I couldn’t have been more wrong.
Even worse, I can’t even help fix it.
So, why is it always broken?
I have ZigBee and Z-Wave everything and can’t remember the last time most things worked. It’s been almost the entirety of 2020.
On any given day a handful of my buttons and/or switches, automations, open/close sensors, motion sensors, outlets, etc. have issues.
I’m sick of hearing from my Google homes “It looks like 6 lights aren’t available”
I’m sick of pressing my button to turn on the backyard lights…and they don’t.
I’m sick of my fiancee pressing her button to turn off her reading light…and then hearing the “ughhh”.
I’m sick of my christmas tree not turning on or off when it’s scheduled to do so.
I’m sick of when I go to bed and the lights randomly turn on because some service delays.
I’m sick of the door sensor not kicking off the home security automation.
I’m sick of one of my my smart locks not locking after a set delay for no reason.
I’m sick of my basement lights automatically turning off, even though the door sensor is closed and being open is a pre-condition.
I’m sick of leak sensors detecting leaks, but not notifying me.
I have so many devices that switching to another platform is going to cost me DAYS of work easily.
For now you’re just wreaking havoc in my smarthome and causing frustration.
I want to love SmartThings, but if you don’t want me on your platform, just tell me and I’ll leave.