Been a smartthings user for two months now. 75 devices so far. When things are working, it’s great but I’ve had four issues so far of devices just dissapering or unassigning I’m hoping this isn’t the norm for others with a set up like mine. Here’s what’s happened so far:
GE Z Wave light switch just dissapeared from smartthings. Came back as a new device just called “Z Wave Switch” Renamed and added back all the smart apps and smarttiles config and has been fine since
Hue lightstrip just stopped being recognized. ST still thinks it turns on/off but nothing actually happens. Same light strip works fine in hue apps. Haven’t fixed this one yet.
A different GE z wave outlet stopped working (again ST thought it was fine) outlet started working backwards (as in hitting the bottom of the switch turned it on and the top turned it off) pulling the air gap fixed that but it refused to respond to any commands. Z wave repairs “failed to update mesh”. A full exclude and re-add fixed it. Again that involved 10 smart app re configurations
Sonos Connect “forgot” all 9 of my speakers, they were just unchecked one day recently. I had voice alerts for open windows doors and other items. I’ve added the Sonos items back in and again did the painful reconnects to smart apps but so far they’re still not announcing anything.
So not huge deals but over the last 8 weeks I’ve had to redo lots of things I’ve configured and it’s time consuming redoing all the smart app connections and Alexa/ifttt integrations. I understand I’m using lots of the features but it does feel like things randomly break without me doing or changing anything, and not sure how I could break z wave switches! I’m an Iris transplant and did not have issues like this on iris (but love the additional flexibility ST provides). Is what I’m posting fairly standard for device issues or do things seem a little more problematic than the “norm” over a fairly small window of time?