Hello, I see recently Samsung renamed an old app to smartthings so now i have smartthings and smarthings classic. I dont understand this, are all my smart lights and switches going to migrate to the new app? do i need the new app? if so would it happen by itself or do i need to do something for th…

[image] "SmartThings Classic" vs "SmartThings (Samsung Connect)" Apps & Clients What’s the difference? What’s the expected rollout to existing users?

Really? That link is nothing but people venting about the apps . if you dont have the answer then please dont post. i asked a simple question hoping someone can tell me and looks like your not that person.

Yes, you’re right. If you can’t work out the answer from that thread, or don’t want to spend the effort reading the answer, then I’m not the that person. I’m not sure you are either, however. There is no simple answer because Samsung have made a mess of the communications. Best advice: if you don’…

I’m new to this (just a week!) but here is my interpretation and huge guess… They are gradually rolling people across from the Classic app to the new one. When I first started last week I was able to use both, but it looks like I am now unable to login to the Classic one, but should be able to log…

Official knowledgebase article. For further questions about your individual situation, contact support. [image] New SmartThings app FAQ Why is there a new SmartThings app? How is the new SmartThings app different than SmartThings Classic? How long will there be two apps? Will I have to sw…

I know… maybe an official post in the Announcement section about Smartthings might help… not that i havent said this a million times only to be told by staff it wont help !!!

Once the FAQ is provided, it’d be nice to just close these types of threads.

[image] leanbarton: Once the FAQ is provided, it’d be nice to just close these types of threads. Speaking just for myself, I would like to see a locked pinned banner announcement In the announcement section directing people to the official supportbase FAQ. It certainly couldn’t do any harm, …

[image] JDRoberts: Speaking just for myself, I would like to see a locked pinned banner announcement In the announcement section directing people to the official supportbase FAQ. It certainly couldn’t do any harm, and I do think it would help quite a few people. JMO :sunglasses: Let’s not ge…

What is this new android app?

Apps & Clients Android

Paralytic March 27, 2018, 8:37am 2

2 Likes

Topic		Replies	Views
Upgrading to new App Apps & Clients	17	4309	September 5, 2018
New Android Smartthings app -- no device migration? SmartThings (Samsung Connect)	9	2763	May 15, 2018
New SmartThings app SmartThings (Samsung Connect)	15	7260	December 23, 2018
Leviton switch fine in Classic app, can't connect in new app Connected Things	19	1897	April 1, 2018
Can I now download and use the new iOS app over the classic app? Apps & Clients	18	1704	March 25, 2019

What is this new android app?

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