I read that SmartThings now support the WeMo Lightbulb, and it does find it and add it to the SmartThings app OK, no problem. However, turning it on or off doesn’t work. At All. I’ve reset the hub, no effect. Anyone else have trouble with this bulb that supposedly “works” ? I bought it via the link from SmartThings above, so should be the right model.
First thing to check is your zigbee firmware (should be 1.5.4) which can be found in the IDE on your hub’s page. If you haven’t gone into the IDE yet and don’t know what I’m referring to, I’d recommend contacting support. Since the Wemo is officially supported, they should be able help out; and if the issue is firmware, you’d have to contact them anyway.
Ahh my Zigbee firmware is 1.3.1, but I thought they usually push out firmware updates automatically, in particular if they send out a public announcement that “now these new devices are supported”… I’ll ask them to update my hub I guess… Thanks, it’s probably that…
Well at least it “should” work then… Although, today my entire house is pretty much dead thanks to loooong delays in updating anything, sluggish app, wrong statusses… Hopefully a forced firmware update can help although it seem a server-outtage is in progress as I write this…
Talked to support, and they needed to push a firmware update out. Apparently they haven’t pushed that to all versions of the HUB, so why they wrote that new devices are supported before pushing out the firmware update is beyond me. Maybe they like to get support calls
Anyway, thanks for all the help here, you were absolutely right !