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I have been receiving the above error message whilst connecting (or trying to connect to) to the smartthings app.

I’m using the classic iphone app.

I tried also installing the newer app but this fails instantly. It cannot even reach the authentication server to allow me to type in my username and password.

It’s been behaving this way for a long time now.

Our homes and security systems are depending on this. I’m really surprised that Samsung could allow this problem to persist until now.

Is there anyone else suffering from this?

What if I wanted to allow someone indoors ? What could I do?

Is there a web interface that allows me to control devices instead?


If you are in the EU/UK:

Not wise or recommended to rely on ST for your security needs, unless you are in the US and perhaps using the ADT/ST security system.