I started on the classic app but installed the new app and when I look at my devices list I see my normal XXX_Hub, but I also see a “Virtual Hub”. I dont see this in the classic app. Where did this come from? Can it be deleted or needs to stay?
I had one of those, as well as a shed load of old devices that had been deleted for months. I assumed I’d been mucking around at some stage in the past and so treated it like the other devices and deleted it. No idea if that was good idea but others before me have reported finding and deleting it, but no one seems to have reported deleting it and discovering they shouldn’t have done.
Now that I’ve got the new app working, I see a virtual hub, too. I absolutely used the simulater back in 2016. Just to be clear, I can just delete the virtual hub? Mine shows “offline” and I get “A network or server error occurred” when I try to look at it.
I can’t seem to delete it from within the new app. I get an error just trying to view it. If I try to delete it, I get “Something went wrong. We are unable to remove your device. Please try again later.” I don’t see it anywhere in the IDE (so that I can delete it from there).
So this was counter-intuitive…
I tried to open the device itself and got nothing other than it spinning looking for connected devices. No menu options to delete or anything.
However, when I opened up the hamburger menu from the main page, then went to devices, there was the 3 dot menu in the upper right that gave me a delete option. I selected that, scrolled down to find the virtual hub and deleted it. Problem solved.