I’ve been able to migrate everything over from Iris without a problem except for the Utilitech (aka: Everspring) water leak detector. It paired ok and shows up in the IDE as “ONLINE” but it doesn’t do anything. I set it up to send a push notification and a text when its tripped but it does neither when tested. Am I missing something?
Are you willing to try doing the same thing in the Classic app? I have a couple of those sensors, and they’re working fine via the Classic app.
I tried it with both apps but will try again if you have suggestions of how to try it differently. Maybe I’m missing something.
Yes, mine is similar. Although mine has nothing listed in the “in use by” catagory.
@johnconstantelo - I also notice that under status yours says, “ACTIVE” and mine says, “ONLINE”.
Perhaps this is a better way to go if I can’t get the Utilitech to work. Dependable leak alerts is one of the top requirements for my system. I’ve had basement flooding in the past.
The Utilitech sensor definitely works. I have one.
on your device page in the IDE what does your device say next to Type?
“Everspring Flood Sensor”
That’s OK. That will get populated as you add SmartApps that use that device.
Let’s try a couple things:
When you click on List Events, click on All events. When you try to trigger the sensor with water, do you see any events show up when you refresh the window? Like this:
What happens when you tap on the Configure tile in the Classic app? Do you see those message in the event log?
I just triggered the sensor with water and this is what showed in the IDE.
Tapping the Configure tile in the classic app does nothing. I makes a click sound but that’s it.
Ah, ok. Looks like the device didn’t properly get set up right.
You can try a couple things:
Go to the device’s preference’s page (the gear in the upper right hand corner). Tap on Replace and then on the sensor press the inclusion button. Monitor the event log for the device and the event log for the hub.
If that doesn’t work, Remove the device and then add it back, but this time do it close to the hub and then move it to it’s final location. Keep an eye on the hub’s event log too.
I’ve not heard mine click before, so I’m not sure what that could mean.
Definitely watch the hub logs as John suggested. I recently had to remove my utilitech leak sensor and add it back in and had an issue where ST was recording the pairing but not creating a device. You can then create the device manually if that happens.
Thanks! I’ll give it a try!
That’s the ticket! I had to cut some wires in order to move it but getting it closer to the hub solved the problem. Hopefully it still works when I move it back. THANKS!
I thought my “Everspring Flood Sensor” (monitoring sump) was broken since I had not heard from it in literally 6+ months. No battery update… forgot about it and flushed my water heater and it reported immediately.
Really impressive, but it should report battery more often for reliability checking.
Flood prone-areas, might as well have redundant sensors. Even a dumb leak beeper is a good backup. For an alternate notification path, eventually Alexa may notify you that she hears the beeper.