jlv
July 3, 2020, 2:13am
142
JasonM:
We are aware that duplicates of the same device are showing up in Google Home. This affects all users of Google Actions built by other partners, as well as SmartThings. However, we understand that these duplicate devices are acutely noticed by SmartThings users transitioning from the legacy SmartThings Google integration.
Disabling duplicate device instances was not the intended use of the SmartThings device exclusion feature, which is not compatible with our current Google integration. We are working directly with Google to create a more tailored solution for duplicate devices showing up in Google Home.
Thank you for your patience. We are excited to bring you more features over the coming months, which we think will make our new Google integration more useful for all SmartThings users!
This seems to imply that this is a problem on Google’s side (“this affects all users of Google actions built by other partners”). But you posted the same message about the new Alexa skill, implying this is a problem on Amazon’s side.
Hi All,
We are aware that duplicates of the same device are showing up in Alexa. This affects all users of Alexa Skills built by other partners, as well as SmartThings. However, we understand that these duplicate devices are acutely noticed by SmartThings users transitioning from the legacy SmartThings Alexa integration.
Disabling duplicate device instances was not the intended use of the SmartThings device exclusion feature, which is not compatible with our current Alexa integration. We are working directly with the Alexa team to create a more tailored solution for duplicate devices showing up in Alexa.
Thank you for your patience. We are excited to bring you more features over the coming months, which we think will make our new Alexa integration more useful for all SmartThings users…
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