UPDATE: Recent SmartThings User Experience & Platform Performance

I’d say everyone is too busy trying to find any issues that may have been caused by the update.

Personally I have not seen any issues yet but have not taken the plunge and installed SHM yet and without that my issues have been fairly limited so I am giving it time. The IDE does seem to be working better and I like that the “My Devices” list does not re-sort itself after a few seconds like it used to.

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I’m in the same boat. No SHM and my problems have been very minor compared to others… I guess we have two options like you said… wait and see, or install SHM and hope it doesn’t melt down.

I am going with the first option for now, I want to see how it goes for others before I install it and just get more irritated if I start having issues.

I don’t beleive the patch for the state issues has been released yet, pretty sure that’s on tomorrow’s agenda.

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Mike what about the patch for Delay and Delaybetween that was held back. Did you get confirmation that had been rolled out? as that looks to still be an issue

Could be a coincidence but my outside lights didn’t shut off this morning.

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Two times this morning it said my wife’s presence sensor which is sitting in her car reported it left and came back causing mode to change, alarm to go on, etc.

I agree. Sometimes this thread is depressing. There’s certainly reasons to be frustrated, but not everything is Smartthings fault. I’ve never seen anyone fess up to doing something wrong with all their rules.

That’s not true. I’ve seen lots of folks fess up to hosing something… Shoot, I still think it was my fault I had to completely rebuild my system from the ground up.

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All of you with all your devices and I’m over here with only 12…total. I feel so inadequate. :cry:

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I’m not irate about it just pointing it out. Its natural for people to point out problems but usually stay silent when all is working fine. If the powers out you call the electric company but you don’t call to say good job when it’s on.

Mine too. Along with no response from Lifx or hue bulbs But that’s a normal day here.

so your the average one

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Normal issue with my presence sensors. Mine seems to have a better social life then I do. Sometime they leave several times with out returning in between. Asked support for help. Once I was told they had more important problems then mine and the second time I was sent a link to a FAQ sheet. Both sit a drawer and lead a life of their own.

Don’t feel bad. It’s not the number of devices you have, it’s how you use them.

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Yes, mobile presence has been a major thorn since Smartthings inception and this does happen occasionally with my wife’s presence sensor also, but figured I would report it here since there was this major platform update last night. In fact, I was the one who suggested to the CEO that they take a poll on this to see how problematic it was. What was done about? Absolutely nothing. (Only 21% on here reported it working, and yes, this can be skewed somewhat, but there were enough people reporting issues for it to be looked into further). @slagle Is this even on ST roadmap?

Mobile Poll Presence

Hey, ST. Good Job!
Everything is working this morning… for once.

EDIT: Nevermind… I spoke too soon.

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I gave up on any sort of presence functionality months ago.
When our alarm, which was no longer connected to any smart apps went off late Christmas eve ST (eventually) blamed it on my wife’s phone being logged into the account.Of course this is after they waited until long after any logs had been overwritten to bother responding. Even then I had to raise a stink on the forum until someone took a look.

Since presence was useless anyway at that point. I removed everything from the app. My system still continues to work poorly, but the alarm hasn’t gone off since. Of course that is probably because I finally got around to unplugging it and yanking the battery.

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My presence has been flawless since a reconfiguration of hub location and location of repeaters more strategically. There is more interference in our homes than we really like to admit. I had given up too until I stopped blaming ST and decided to look at my own setup which was ok but not optimal.

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The IDE is requiring me log in every time I go to a new page. Is this the new norm? Also the device does not sort.