I opened a ticket with support, but wanted to see if anyone else was experiencing issues with smart home monitor. I found other topics that seemed more like timing issues but this seems a little different.
I have a Goodnight action setup to trigger just after midnight and to set SHM to Armed - Stay. My Good Morning action triggers just after 6am and is set to disarm it. My wife usually leaves for work quite a bit earlier than I do, so often she is out the door before I am even out of bed.
This morning, when she left the system went off (I don’t have a siren so it turns on all the lights in the house). I thought that maybe my Good Morning action failed to fire, but looking at the logs it appears to have.
Then I go to leave and it fires again. I pull out my phone, turn off the lights, and manually disarm the system. Open the door again - lights come back on! It won’t disarm.
I played with it for a few minutes before giving up. The real interesting thing to me is that I was able to manually set it to Armed - Away but now can’t change it to anything else. It seems odd to me that it would fail in such a way that I could change from Armed - Stay to Armed - Away but not from either of those to disarmed.