I’ve sent a request to support, but I thought I’d ask on here and see if I’m missing anything obvious. After the migration the other night, I can easily get to the screen where it says my hub is searching for new devices, but I’ve got two SmartPower Outlets that it refuses to see. I’ve tried rebooting the hub, logging out of the app and closing it completely. Not sure what else to try and mostly curious if I’m the only one experiencing this.
Again, I’ll apologize in advance if it’s a newbie question, but I need to figure out if the outlets or bad, the hub is bad, or there are still some glitches in the system before I lose my window to exchange things.
Any advice or suggestions are appreciated. Thanks!