Unable to Add Inovelli Switches to ADT Smartthings Hub

Devices & Integrations Connected Things
1

I have 8 Inovelli switches (NZW30) that I am unable to pair with my ADT Smartthings Hub.

I have tried both cutting off the power and clicking the up button 6 times in a row without any luck.

I have tried to add in both the Classic ST app and the new SmartThings app.

Any thoughts or suggestions?

2

Try installing the custom Inovelli Device Type Handler(s) available on their website.

3

Thanks for the quick reply.

I did try the custom device type on this page without any luck.

https://inovelli.com/smartthings-device-handlers/

I was able to add the ADT door sensors and motion detectors. Also added my arlo cameras and ecobee thermostat. Just can’t get these switches to pair.

4

how far from the hub are they? Do you have any other z-wave device paired?

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5

I figured it out. They had to be excluded. I should had mentioned in my original post that I had these paired previously…

The Inovelli troubleshooting guide pointed me in the right direction.

https://inovelli.com/troubleshooting/#NZW30S-Pairing

Thank you for your help!

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6

hi, mully.

So endup you ran the z-wave exclusion mode and click 6x on every single switch??

A licensed technician installed over 20 pieces Inovelli switches for me, and i can’t search any of them after building the device handler successfully…

Please help,

7

Try re-publishing the device handler. There is a bug with device handlersngoing stale.

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