Trouble adding fibaro FBR-222 to Smartthings 2.0

Newbie here and appreciate all the expert advise from you all :pray:

Been trying to add my fibaro roller shutter to the smartthings using the old and new smartthings app wo success. Tried adding a new device from the website interface through a new device handler which says it’s a virtual device and still doesn’t sync.

I’ve tried turning off the fbr-222 in an attempt to sync it but it doesn’t show up automatically. :disappointed: