SmartThings Community

Things I like BETTER about the new app vs Classic

Well, I don’t know what is going on, but it still does the same thing. I delete it from ST in the app. I go to the IDE to check and it is gone. I do a reset on the keypad and the lights on the keypad indicate it is reset and back in pairing mode. I DONOT put either of the apps in pairing mode. When I go back in and look the keypad is back. So for some reason it is re-pairing whether I want it to or not.

I have done this 3 times with the same result. This is not necessarily a problem for me now as the keypad is going elsewhere and it will be away from my hub the next time I do it. But concerned something will pair when it isn’t supposed to.

Nothing. This from a 3-4 years ST power user.


I’ll tell you what I like about it, the fact I can still use the classic app, and that’s it!


At least the freaking mobile presence was working and it has gone for a toss as well. And well, looks like I will get the notification probably in 2019 to migrate.

For testing purposes, I enabled notifications on both apps. The new app is consistently quicker and more reliable. Sometimes beats the old app by several minutes.

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Please remember this thread is only for positive comments. Critiques, complaints, alternative suggestions, etc. should go in the following thread:


I don’t see this behavior with the Classic and Samsung Connect apps on my mobile devices. Notifications for both always appear at the same time. I’m on iOS if that makes a difference.


I’m on Android.

Mine was positive, wasn’t it? :grin:


Just the opposite here.

The new app shows Ikea Tradfri bulbs as a selection to add. The classic and IDE do not.

Classic does and they use the ZLL dimmable 5000k handler

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Well that’s weird. Mine list stops after three bulbs from Sengled.

Look under all categories instead of SmartThings recommendas.


Ugh. Thanks.

I made the switch the last couple of days. I figured might as well try since it’s going to happen. All and all I don’t mind the new app. It’s presence is better, it responds better, it lags less, and I got use to the UI. I even got to like the scenes vs automation pattern, it makes sense to me.

Few questions or issues though. I have read a few places that you can’t disarm/arm or unlock doors based on presence because of security concerns. That may be the case or a rumor, but if they decided that, why didn’t they support a keypad right away? The Centralite or Iris keypad would have been easy to support?

I did have a Nexia Doorbell Sensor and an Aeotec Doorbell chime device, I got those working adding the mcmc and vid device types from another thread, so those work.

I also liked SHDelay and my Iris Keypad, but that all doesn’t work. I setup the Iris keypad as a motion sensor and it at least gives me some motion and battery stuff, but not a keypad.

I wonder if they plan to support keypads in the future?

I like the delay feature they added, that makes sense and has been requested forever for the old app.

The other thing I find weird is not being able to set mode from a scene, why not, that would be easy and helpful.

Then being able to use a NOT feature in automation, so run this automation if Mode NOT Away or Armed, it only has If for includes, and a single one, not multiple, that would be helpful.

Then the whole unlock doors thing. If presence is too dangerous, then give me keypad support so I can put a keypad outside and give people codes.

Some other small things, in the old SH I could do custom things like alert when door has been open, or sound a chime if a door was open, that seems to be gone.

Then I was thinking about trying out Scout, but looks like that is gone, maybe a future ADT partnership for our self setup homes?

Lastly, I like ActionTiles, would be nice if they helped them support Scenes, Automations, and the new SHM, the rest of ActionTiles works, just those don’t.

All and all once I got used to it, if they tweak a few things, I’m ready. I’m trying to use the new app, it’s the future, it’s where they are going, it’s where we end up unless we leave, so trying to like it.


We’re making this a priority in our discussions with the various Samsung & SmartThings folks we’ll “meet & greet” at SDC (Samsung Developers Conference) in just a few weeks. It’s always easier to get answers live and in-person :slight_smile:.


Noticed a few other things, maybe someone knows something about. You can’t say make an automation only run once a day, that was good for running a scene, based on motion, during a time frame. Like wake up the house when the first person wakes up between 6:00AM - 8:00AM, as of now it runs constantly until you hit 8:00AM.

I also had Life360, but and it showed connected, and the two mobile devices, but they didn’t work. I so removed all that and used the new presence, which gives me options in Automatons, but is there a way to see if a person is there or not, or is it all behind the scenes?

Anyone try out the Locations feature, I assume you can get a notification when someone goes near a tagged location, so it could replace Life360, minus the routes and maps and all?

Yeah, I don’t see once a day option anywhere. Only once. The new app hides mobile presence devices for some reason. What’s this Locstions feature you’re referring to?

I would expect some continued changes to the custom automation creator.

The mobile presence based on the old app and Life360 is in device status rather than member’s location. The new app presence is in the member’s location. So you can use any of them in the new app, just find them in different places. In my case the new app location doesn’t seem to work as well as the old one and Life360.

And just like dkmcgowan says, I wish they would get the keypad support. There is no other automation to set SHM modes other than dashboard.