I am getting the error: there was a problem retrieving the live stream url, when trying to view live stream from SmartThings, All my smartthings apps also stopped generating the clips.
These Cameras works fine with SmartCam+ Andriod App.
I am Using SNH-C6417BN and SNH-V6414BN with SmartThings V2, started getting this error from Nov-7-2017, it was working perfectly fine till Morning on Nov-7.
I tried Hard Reset of SmartThings, Factory Reset of both the Cams, deleting and re adding the Cams back to ST. I have reserved IP’s for both the CAMs and ST. Spent almost 2 days with SmartThings support but nothing helped. I would appreciate if anyone in this community has any experience or and suggestion to solve this issue.
My SmartThings Smart Home Monitor is totally broken. Thanks in advance