The Platform Doesn't Work

[geko]

I documented scheduling issues and provided snapshots of my logs to support as well as posted them in another thread:

SmartThings Downtime and What We're Doing

Simply put, the performance you’ve seen from the platform the past few days is unacceptable. We apologize. Our infrastructure team is working through the night to stabilize the platform while we roll out the changes explained below. SmartThings is growing rapidly and adding many new customers and connected devices every day. This is an exciting time, but it has also caused short-term challenges. Specifically, over the last few days, SmartThings has experienced service interruptions related to system capacity and load. We know that these interruptions impact you, and we are actively working to solve them. Our engineering and tech-ops teams are implementing changes both to the production infrastructure of SmartThings and to the Cloud architecture that will provide for much greater scalabil…

Discussing this issue with other users who experience similar problems has significant value (at least to me personally) because it allows us to “compare notes” and hopefully find a pattern or at least rule out programming errors as a root cause. On the other hand, dismissing these issues on the grounds that “it works for me” hardly help anyone. But hey, if you feel like countering every post that brings it up with cheerful denial, feel free. No one tries to infringe on your freedom of speech.