The Next Generation of SmartThings is Here

Yeah, I am major bummed at the email I received from Amazon saying my estimated delivery is between October and December! Makes me wonder if I should cancel it and order directly from the ST store.

I want to get started!

Music to my ears! Thanks!

Man, some of you are brutal. I would never want to read these forums if I were one of their developers.


I bet its sort of like doctors or emt’s… the just get used to the gore at some point and it doesn’t phase them :slight_smile:

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Would it surprise you to know that I do software development for a profession? I also have one of the best teams in existence. We’re so good because we freely criticize each other to learn what can be done better. It’s never meant personally (and if ever does get to that level, it usually means that someone is about to be fired.) I WANT people to tell me when my work sucks as long as they can tell me WHY they think it’s bad.

My “brutality” here on this forum isn’t actually directed at any developer or particular person. In fact, it’s more directed in a general sense to ST as a company. Being that ST bills itself as being dev friendly and accepting of feedback, my hope is that my “brutality” is seen as prodding them to do better and showing the flaws as seen from outside the company.

Of course, by now I realize that ST is pretty much ignoring me (and, sadly, my support@ tickets :stuck_out_tongue: ), but if I ever stop trying, it means I’ve completely given up on ST.


I’m very sorry if you’ve felt ignored Gary. We have lots going on here to share feedback - including yours - directly to the teams that are in charge of fixing and improving our software.

I also pinged the support team to have them check on your tickets. As you can probably guess we have a bit of a queue right now.

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There’s a big difference between free discussion and criticism and making passive aggressive, non-constructive comments. I don’t know you or your history with Smartthings, so I am not here to judge. I just thought your comment about them “lying” to everyone was backhanded and kind of brutal.

I’m also a software engineer, and if somebody made comments to me like that I would just 100% ignore them. Again, I don’t know the whole history, but reading that comment (among others from many people over the months I’ve been lurking), it just seems like this community is relentlessly brutal.


We are just having a rough patch. People are pretty good here.


:smiley: That is what makes ST so great, because the passion of its users. It is very brutal compared to other communities I’ve been part of, BUT it only takes one time for an Z-wave alarm to go off at 3 am and wake up sleeping kiddos, OR the lights to turn off in the bathroom when your wife is in the shower and yelling at you to have the passion.

I don’t have any other hardware/software combinations that affect me that personally, perhaps Cable TV or Electric Company and their customer reviews are pretty brutal as well.


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oops. I should have put an emoticon or something near there… Damn… I’ll fix that in a minute…

Actually, I have 3 open tickets right now. One is an issue I’ve been working interactively with someone on for a few weeks (and is more of an annoyance for me but isn’t being reproduced by ST), one is a cosmetic error that I reported more as a “FYI” than a problem that has any actual impact to me.

The third is a bug that probably only impacts a small group of people at the present time, but will likely impact a much larger group in the next few weeks (but can only be reproduced twice a day given my steps.) However, being that I’ve been reporting it for a couple of weeks, and never had any non-automated response in regards to it, I’m not sure what’s going on with it.

(I have another outstanding issue pending, but via other ST channels.)

The world is changing. And simplicity is taking over flexibilty. Yes, there is a lot of work to be done and many loyal hobbyists will come out strong to get back what once we all wished for. I just said good bye to some of my favorite apps and integrations (I don’t have the time or excitement I once had to recreate the kind of automation I so badly wanted to implement in my home). I applaud ST for what they are trying to accomplish and I wish them good luck in their endeavour. In the end, if they succeed, I will have a system that is more reliable and less intricate, if they don’t…well other players in the market will get a bump in their market share. I know emotions run high, but let’s give them some time. They have a lot of work ahead!

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Fair enough, that makes sense. I’m new here, so not trying to step on any toes just was what popped into my mind when I read some of the comments.

Agreed. A developer can’t fix something they don’t know is broken.

Sometimes a frank comment in the forums bypasses official channels which may otherwise be clogged.

In my opinion, the SmartThings community is extremely civil. And when not, the frustration is understandable.


Hey @Tyler – I see that you say button controller is going away soon. As such, I was moving things over to Smart Lights and noticed that there is no option to access the “hold” functions on the aeon minimote with smartlights-- we just get the options of buttons 1-4. This could pose a problem for those of us who use both the short press and long press functions of the minimote…

Otherwise enjoying most of the changes to the app!


Interesting! Thanks for pointing that out.

Set the “Button action” to “held” instead of “pushed”


@ogiewon Well-- I totally missed that! Thanks!
@Tyler – guess that’s the answer then :smile:


Awesome! That was an easy one to solve!

Button Controller allows executing “Hello, Home” actions (now “Routines”) using Minimote or another compatible remote. I don’t see an option in the Routines to execute when pressing a button. What’s the solution for that now that Button Controller is going away?