Suddenly Lots of Things Going Offline: Service Issue? (24 Feb 2024)

Hello everyone. Anyone else having a bunch of devices suddenly going offline for no reason today (Saturday February 24, about 8.45PM PST?) I had 1 go offline, then 14 and it keeps changing. Nothing has changed in my house, no network issues or anything.

This happened to me twice in the last 6 months but it all came back online after some time. The hub would show online but no events get triggered from the Zigbee devices if this the problem you are facing too. Bit weird I know…

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Yes i had 2 devices go offline, then reset. Then a couple more. Then rest. Now I have 7 devices that are offline. They will come back online after resting my hub, router, modem and switch but then kick back off in a half a day or less. My door lock keeps going offline then back on randomly.

I’m having the same issues with my Schlage door lock and this has been one of the most reliable and solid components in my system up until this point. The batteries are full as well. If you manually unlock the door it comes back online. Then if you wait 20m or so it will go offline. This happens all day. Now my automations are not working because the hub can’t contact the door lock. I wonder if a firmware update to the lock was done that is making it go to sleep?