All devices gone (September 2023)

I’ve been using smart things with Alexa for a couple of years now. All of a sudden all my devices are gone on smart things. I’m trying to add them back in and can’t even re-add the hub itself to the smart things app.
I’ve spent half a day and very frustrated. Any help would be really appreciated

I would recommend contacting ST Support directly and let them examine the issue. Have you reset your hub at this point (not recommended until you contact Support)? Does signing into show any devices or hub? or the Advanced Web App?

Hey @Bill_Hull

Check out this post :slight_smile: