How does the following e-mail NOT say ‘resolved’?
From: support=smartthings.com@notifications.statuspage.io [mailto:support=smartthings.com@notifications.statuspage.io] On Behalf Of support@smartthings.com
Sent: Thursday, April 14, 2016 4:06 PM
Subject: [SmartThings status] Resolved : Smart Home Monitor Issues
Smart Home Monitor Issues
Incident Report for SmartThings
New Incident Status: Resolved
We have addressed performance issues with Smart Home Monitor and are resolving the current incident. We realize that some users are still experiencing trouble related to broader platform reliability and we are working to improve overall performance.
Apr 14, 18:05 EDT