I live in Canada and my driver just updated yesterday (Nov 22,2023). I can no longer change lock codes using SLGA . There is no “arrow” to get into the lock codes area.
Pretty disappointed with Samsung/Schlage.
I am able to get into the advanced web access and change codes there. I stumbled across the link on the Rboy webpage.
https://my.smartthings.com/advanced
It’s very cumbersome, no way my wife will be able to manage our rental unit using that interface.
Also, I tried unlocking/locking a lock and I got “Unknown” status for over 12hours. I just checked again and it says “locked” now. I guess I’ll a factory reset when I get there next week? Any other ideas or why that might happen?
Just wanted to thank everyone on these forums for all the information, Samsung sure doesn’t provide any so without this forum I’d be driving 6 hours to manually change my lock codes. Thanks!