Hi All , I recently purchased ST home monitoring kit which was working fine until today. But today the hub displays a solid blue light and am not able to control anything from my phone app.
Can you please suggest me what has gone wrong with it ?
I sent an email to customer care and the response i got from them is they will reach out to me but dint tell me when. they however told me that they have sizable backlog so i should have patience.
I shut my hub off for 5 mins and powered it back in and all is working now. As someone only a couple weeks into using ST I can say this is very frustrating. I really hope thy get this type of problem under control.
Anyone else having bluelight issue?
This was after a router restart but nothing I do solves the issue. So not sure what else to look at.
Reboot, check network cable, replace cable, reboot router and then hub again…nothing is bringing it back online.
I have solid blue light, it changes to red every once in a while then back to solid blue.