All three of my outlets went offline on Aug7. I removed one and tried adding back to no avail.
Logged the error with SmartThings support but got a garbled message with no way of being able to respond.
Anyone else having the same problem?
A little more information would be helpful. Which manufacturer, which model, which error message?
There is only one SmartThings WiFi outlet (branded as SmartThings).
No error message, just says offline.
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At least for the US, Samsung made two versions of the WiFi outlet switch. I have this one, and it’s still working for me.
I have 3 of these. They continue work but occasionally go offline. They are a pain to get back on line, but after multiple tries I always get them back on line.
Set up your SmartThings Smart Plug Set up your SmartThings Smart Plug
Yes, that’s the one. Will try to set up again.