Hi, I’m trying to set up an old SmartThings v2 hub I found. I was on the original v1 kickstarter, got the v2 at some point, and I’m not sure I ever set it up. Now I need zwave support again, and remembered I had it. I believe I need a welcome code but I don’t have one.
@Itati@nayelyz could you help me get a welcome code (I saw you tagged on a similar post)? My serial number is 3000112844. Thanks!
I reviewed your Hub, and it appears as ‘CLAIMED.’ This means it is already installed on the SmartThings platform, and you won’t be able to claim it with another account. Here are some instructions to reset the Hub: