Need Welcome Code for STH-ETH-200 Hub

I accidentally deleted the Hubv2 from my Smartthings network using the Smartthings app. Meant to do a device, but did the hub. I noticed you can’t get this information back, but I also can’t re-add the hub back to my account since it asks for a Welcome Code that I no longer have.

What is the process to get a new Welcome Code so I can rebuild my network?

tagging @nayelyz

she is going to ask you for the Serial # located on the label on the bottom of the hub :slight_smile:

here is the main thread https://community.smartthings.com/t/smartthings-hub-sth-eth200-welcome-code-missing/281984

I also need a Welcome Code.
SN: 3000365334

I also need a Welcome Code - SN 300262324

Tagging @Itati @nayelyz

Hi @bmurphy765

Could you please double-check the serial number you shared?
We weren’t able to find any records associated with that number in our system.

Nevermind. I called the 800 number and got help. Thanks anyway

Need a welcome code for SN # 3000327980

Hi @David_Cortes

I sent you the welcome code through a DM

I need the Welcome Code for a STH-ETH-200 hub, S/N 3000363421

Hi @pjn1008
I sent you the welcome code through a DM