For over a year now SmartThings has had its hiccups. There have been many problems with slow and/or service outages. My questions to those in the know is this, Every time they resolve a problem, why does the problem keep reoccurring? To me that is not resolving the issue but instead putting a band-aid on whatever the underlying issue(s) are.
Example; processing delays. I have lost count on how many times this one comes up (Umm yet again to today?). Why can’t they fix it? It is like having Microsoft Window blue screen of death and their solution to the problem is to reboot the computer. Unless you find the underlying cause they are not resolving anything.
Is the basic framework of SmartThing bad? Is the solution version 2? Are we expected to sink even more money into this project?
Sorry to be so negative but it is so frustrating when I am forced to crawl under desks or move furniture (especially at night) just to turn on the damn lights!