Smartthings notification sounds on some events and not others?!

So I have a samsung s10+ and when there is a notification from smartthings (like light goes on, door open for more than 15 minutues) my phone gets notified and my sound that I picked goes off and phone vibrates. However, when I leave the geofencing and the smart home monitor turns to ARMED, I get notified on my phone and vibrates, however it does not play a sound. How is this possible that some notifications play a sound, and others do not? I am thoroughly confused. Any help is appreciated.

Oh and here’s the crazy part. When my wife gets home and I get the notification that the SHM is disarmed, I get the sound on my phone. It’s only when I get home before she does and the SHM is disarmed that I don’t get the sound. WTF