My SmartThings Hub v3 im6001-v3p02 was offline for 4 years since summer-autumn 2021. Now when I’m trying to connect it, hub fails to download and install updates. Initially it was getting stuck at 99% of installing updates. Now it gets stuck at 0%, or sometimes just says “Your hub is connecting to the internet” and then “Your hub is offline”. Tried both WiFi and Ethernet connection options. Restarted multiple times, i can get it into pairing mode (red-green light flashing), but not further.
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Hi @Tsareg
Just checking, have you already followed the steps mentioned in the comment above?
yes, block UDP port 123 helped, thanks
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