I am new to ST and bought Smartthings Hub V3 directly from Samsung.com site trying to use in Canada. First, I download the classic app, then it keep asking a code to add the hub. Second, I download the new Smartthings App (smartthings connect), and followed the instruction of adding new V3 hub:
then choose Manually Add Devices,
choose Wi-Fi / Hub
there are only 3 devices listed: Samsung Connect Home; Samsung Smartthings Wifi; Smarthings hub STH-ETH-200, STH-ETH001. There is V3 IM6001 listed.
I called ST support line, she told me that new V3 hub does not support in Canada and there is no estimated time for release to support V3 working in Canada.
Now I have to process to return the new Hub. Sad