SmartThings Cloud is Down

From desertblade - BEN W [has not been updated to reflect this.]

Investigating - Some users in North America are unable to access the SmartThings mobile app and Developer Tools, We are working to address the issue and will provide updates on our progress here.
Jun 14, 16:35 EDT


For me right now, this.

I was looking out the window earlier at work… I saw a cloud run into a mountain… I wonder if that was the ST cloud crashing?


Yeah, my whole system has just crapped the bed. Can’t disarm, sirens, random lights, can’t access anything. Good Times!!

2 Likes was updated almost an hour ago to reflect the ongoing investigation. Stay tuned for an update.

No joy here either. Though, my internet provider is having an outage too, so I’m gonna blame AT&T instead of ST, as long as they have it back up before internet comes back up. :smirk:

I am also off line. Was in the middle of playing with things. Maybe I broke it?

Ouch, of course this has to happen when an alarm is tripped and I can’t shut it off…

mine just came up again

and gone again

Same here. Sporadic connectivity. Practically unusable. :confused:

Yea, status detail is accurate (everything down), the notification email was a bit misleading…

Practicallly?, I’m in the totally unless category…


This is the 2nd time for me this year with ST being down.
I’m going to have to rethink this smart things home system.
What a bunch of crap that they have problems and nothing works. And to put the cherry on the top of the cake my app on the phone says my hub is off line, check your internet.

Started about 40 minutes ago for me here (Currently 14:40 PST). Just now go the alert that my hub is offline and to check my internet (Same internet I’m using to respond here). I’m starting to think that cloud connectivity isn’t really what I need. I’d rather it be reliable and not be able to access it through the cloud.

What is redundancy? I guess ST has never been informed about it either


This is why Smartthings needs to be locally controlled and not just “in the cloud”!!


I can’t turn my siren off or disarm my system.

Is there anything I can do? Should I unplug the hub?

1 Like

Dogs (barking sound clip from sonos, driven by ST) are barking like there’s no tomorrow…please hurry up and fix it…


Next firmware update…LET US RUN LOCAL APPS! :rage: at least we can turn off the Siren. I rather loose $100 playing in the casino than loosing $100 to this paperweight.