I’m using the Samsung SmartThings Classic app (tried the new app a while back but there was no support for presence sensors) and for the last few weeks it will not connect. Error reads “You appear to be having issues with your network. Please check your network connection and try again”.
I’m not having any network issues though? Myself and my parter on her mobile get this error on our wifi or 4G and cannot use the app to control any devices. Schedules are still running and devices can be controlled via our Alexa,but not directly in the Smartthings app. Not sure why this has happened. I’ve tried restarting our hub, but still the problem persists.
Can anyone help?