Smartthings Button is always shown as Offline (April 2021)

[nathancu (Nathan Curtis)]

You aren’t alone.

New Ikea devices all offline?

ST v3 Alexa hub Livarno Gu10 Ikea Tradfri bulb Tradfri PIR Tradfri Dimmer Hue bulb Hello all Above are a few items from 30+ throughout the house. ST has been running great with all ikea and Livarno bulbs and controllers. Worried about how ST was failing to integrate with many manufacturers i bought the latest Alexa speaker with ZigBee hub. To experiment I transferred a range of items from ST to Alexa which was great until the pir’s and remotes which wouldn’t integrate. I decided to reinstall the above back into ST and just use Alexa to add to the ST functionality. After deleting/resetting devices, deleting from both Alexa and ST I tried to add them back to ST. ST finds all the devices but doesn’t show my (new) device name and shows them as offline?? I’ve repeated this proces…