i’m new to the smartthings community and need some assistance and hope someone is able to help me with a crucial problem i can’t solve myself.
First of all, i bought a couple of days ago a smartthings hub, it’s the Samsung v3 version.
With the Hub i also bought a Smartthings button and some other stuff. Before i switched to smartthings, i was familiar with zwave and used an almond hub.
Most of my zwave stuff i could include easily but the smartthings button is a hard challenge.
The inclusion process is working fine, but the button is always shown in the app as offline! So i’m not able to create scenes or “actions”. If i remove the batterie and put it again into the butto, the button’s led is green (for 5s or so), during the led is green, it shows the button as online but then it changes back to offline again
I tried following steps:
- excluded sensor and included again (5x)
- used a new battery
- restarded the hub several times
Nothing helped. When removing battery and restarting the button, i tried to set an “action” because then it’s not grey in the app, but saving the changes results in an error.
Any suggestions for solvin this problem?
The weird thing is, that if i push the button, it shows it in the app correctly, also the temperature…