I have downloaded the smartthings app on a google pixel and cannot sign into my account or my wife’s. Everytime I click sign in it opens a webpage for login, but then just reopens the app without signing in. It’s just an endless circle of trying to log in without any success The log in details are…

I’ve tried this fix and it doesn’t work for me. While it lets me type in my user and password it takes me back to the home screen without logging in. Back to the same loop.

Same, I’ve tried Edge and Firefox instead of Chrome and it goes around in loop. Absolutely driving me nuts and definitely a sign to never get another Samsung products!

[image] Captain_Dagoon: Same, I’ve tried Edge and Firefox instead of Chrome and it goes around in loop. Absolutely driving me nuts and definitely a sign to never get another Samsung products! brand/model of phone? If a Galaxy device, Did you try downloading from Google Store and/or Samsung Ga…

Same here. Tried edge and Firefox. Asked me to sign in but goes into the same endless loop

Same. Tried also Samsung internet browser but I got same result. This problem is present already for a couple of few months. Unfortunately will uninstall the app and use other alternative.

I had the same issue and solved it with these steps. I am not sure if all of them are necessary: Sign into samsung account using my computer. Select “Profile” and then turn off my google account connection. Reboot my cell phone Open mobile app again, sign in. Reconnect google account. SIgn in was …

I can confirm lordofstella’s directions worked for me, though I didn’t need to do Step 5.

It didn’t work for me. I tried changing the default browser to Edge, I get the same loop issue. It seems like the login in the app is only possible via a web browser and the connection fails. I disconnected the Google login and changed to a email/pass standard login and yet - same result. I changed…

[image] Simeon_Prokopov: Any other ideas? Try a different device [image] Smartthings app will not sign in SmartThings (Samsung Connect) Any problems logging into SmartThings always go to your Samsung Account and make sure all is ok there.

Smartthings app will not sign in

Apps & Clients SmartThings (Samsung Connect)

Andrew_Bartlett (Andrew Bartlett) July 14, 2025, 5:40pm 9

Any problems logging into SmartThings always go to your Samsung Account and make sure all is ok there.

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Smartthings app will not sign in

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