SmartThings App Freezes on Login Attempt

[Ilia_Sretenskii]

I have ASUS ROG Phone 3 with Android 12.
SmartThings app freezes when I tap the Login button.
It recovers if I minimize and then restore the app again. But the Login function is just not operational.
How to fix it?

[Ilia_Sretenskii]

It was solved by me and some other folks by changing the default browser.
In my case, I changed from Google Chrome to Microsoft Bing and it worked.

SmartThings Android app: Sign in goes to "Browser not supported'

I just got a new Samsung range, so downloaded the SmartThings Android app for the first time (Google Pixel 6, Verizon, Android 13, latest patches and software updates as of 2023-03-14). I open Smartthings, click “Sign in” which opens a link in Chrome (110.0.5481.153) that looks like: https://us.account.samsung.com/accounts/ANDROIDSDK/signInGate?locale=en_US&svcParam=...1691 random-looking characters…&mode=C … but in Chrome, I get: Browser not supported Samsung account can only be used with the following browsers: - Samsung Internet - Chrome - Firefox - QQ Browser... (others). I even tried downloading the Samsung Internet Browser and copy-pasting the URL into it and … I got the same error there! And I tried in Firefox and got it there also. I do IT support for a living, so I’m no ne…

So my problem is now solved.
But this is issue is really weird, because other apps can open web pages in Google Chrome without any glitches.