Smartthings app dashboard alert message cannot be dismissed

Hi I’m new here. I have been using Smartthings for a while but recently had a problem on my Android app dashboard, in that it only shows me this message which I cannot get rid of.

I have tired setting off a new intrusion alert, logging out and reinstalling the app but the same screen appears. I have an iOS device linked to the same hub and the app is working fine there. i.e. the intrusion alert my android screen s referring to has already been dismissed. Has anyone seen this problem and know how to fix it?

Email support. I had this issue and they fixed it. I turned it off for a while as it doesn’t always trigger correctly.