Smartthings App (Android) Cannot Add Automations (13 Oct 2021)

[Stan_Andrews]

I cannot add any automations through the Smartthings App for Android. No devices show up (greyed out) when I click the ‘Then’ option of an automation setup. I’ve tried uninstall / reinstall of app, restarting my phone and hub (v2). Tried toggling between wifi and LTE on phone as well. Anyone else seeing issues?

[jkp]

There are multiple users reporting a similar issue… do report the issue to ST support

Devices not available in automation and Scenes (13 Oct 2021)

Hi, I’m looking for help please. I was cleaning up my account earlier and deleted a couple of old smartapps I no longer use, however I did by mistake remove my virtual device creator app which in turn deleted all my virtual switches… very annoying . Now I have re-created those but I’ve hit a very weird problem , which is … all the devices are no longer available in any of the automations or scenes. I tried to create new automations or scenes and stile the same the control devices is greyed out. Any ideas as I cant seem to find a way to fix this one Help Thanks Andy

and a few others reporting in other threads but different topic

tagging @garrett.kranz @SamsungZell @Brad_ST