My Goodbye and I’m Back automations don’t work in the new app with the “get your location from this phone” toggle frozen in the off position. I opened an escalation ticket an am waiting on a call.
Sorry you’re going through this. I know ST is working on something because I was asked to try again this morning to see if that feature would work.
If there were only documentation explaining new stuff that shows up… Real documentation, not pretty pictures.
1 Like
Yep. All I know is that the weather information that is supposedly on the dashboard (not for me it isn’t) ‘Requires Geofence enabled. (Setting > Get your location from this phone)’. That kind of implies it is for your current physical location as your ST location doesn’t need GPS. Yet it doesn’t say the Automations use the same location.
Obviously you don’t normally need to know the weather where your mobile is because you are with it. But then you don’t need to be told where your mobile is when you are holding it.
1 Like
I read that completely different Graham, more that you have to have the Geolocation setting setup in your location:
(Edit: mine’s blank because I redacted it - I like you guys, but I don’t need the world knowing my address…)
1 Like
I wanted to read it differently, but they quoted the settings menu and got the words right.
chuckles and since when does a technical writer ever get the documentation right?
Has anyone seen this?
I am using a Galaxy S10 and since the last update I get this often, without really using the app. (Just turned on the Samsung Find.)
Haven’t seen that - but I guarantee if you sleep it location services will not respond.
In one if the instructions from SmartThings said that we need to turn Power Optimization Off for SmartThings app. It is related to presence service.
Geolocation for hub is set as @nathancu said in Manage Location menu.
Geofence Required is for other linked locations, as is works same as Life360. Your phone or other phone location is needed to be matched with home or linked locations.
Has anyone else noticed this app version seems to have moved from a Groovy DTH to a new cloud device? Type = placeholder indicates a cloud device using the new backend.
1 Like
Best statement on this issue I’ve read so far. I too have used cell phones for presence quite successfully for years. Now shit. Thanks Samsung.
1 Like
@blake.arnold Is by any chance the issue reported here in this thread about not being able to enable presence resolved? I only ask because this afternoon I was oddly able to enable the “Get your location from this phone”. I didn’t update anything on the phone itself so if so I am guessing something changed on the server side but IDK. At any rate, I haven’t “left” yet to see if it actually works but this is promising:
@johnconstantelo Any difference on your end?
Yes, it just worked for me, too.
However, I’d much rather have them go back to yesterday’s state with presence broken but IFTTT and webCoRE working.
1 Like
@all4dom Fyi, this just now started working again, so please try for yourself!
1 Like
Ugh, I wasn’t even aware of that one yet, hopefully they’ll eventually push those mods via GitHub. The primary piston I use is reliant on presence so I guess I never got there!
1 Like
@johnconstantelo it’s working but it still list my note 8 under other devices. I have it on but now do I need to add my phone again?
& thank you.
@johnconstantelo I’m not in any of the automatons. It only has my wifes phone. When I go to add me, it doesn’t list my phone.
You don’t cause it never actually went away unless you removed it via the IDE or classic app.
After turning it back on, make sure to tap on it again and make sure your location is selected for your phone.