Smartthings and Device Location

[lennh11]

Member phones have stopped automatic routines for location change. These routines have worked for years but stopped working last week. Routines such as returning home turning on lights? Any suggestions on what has happened.

[h0ckeysk8er (Bruce Pinsky)]

@lennh11

Member phones have stopped automatic routines for location change. These routines have worked for years but stopped working last week. Routines such as returning home turning on lights? Any suggestions on what has happened.

Android or iOS? What manufacturer/model? There have been reports of Google Pixel phones having location issues of late. To narrow it down to whether it’s an issue with changing location mode or it’s an issue with the geo-tracking on your phone, I would suggest adding a virtual presence sensor to your Routines to change your presence state when you leave/arrive.

If you have a hub, I’d recommend the vEdge Device Creator Edge driver from @TAustin for creating your virtual presence sensor(s). If you don’t have a hub, you can create a cloud based virtual presence sensor using the ST Advanced Web App.

[Magiccarpetride9]

Member phone locations stopped working here too. IFTTT location is also unreliable. Any other suggestions for location integration with Smartthings for Android phones?

[rob_uk]

I posted about this yesterday:

Location Mode Changes Failing (5-Dec-23)

Yesterday and today, SmartThings on my Pixel 5 failed to change location automatically. I have two routines. One changes the location mode to away when I leave, and the other changes the location mode to home when I arrive back home. Both routines are enabled. I can change the location mode manually, but I shouldn’t have to do this. I have turned my phone off and on (which normally fixes my geolocation problems with SmartThings) and checked the app permissions (location allowed all the time and pause app activity if unused is disabled. I’m not sure when Android last updated the app, but there isn’t an update available now. I can’t see this mentioned elsewhere in the forum, but is anyone else having problems?

[Paul_Oliver (PCO)]

Location Mode Changes Failing (5-Dec-23)

Currently presence sensing using the Alexa app in the USA seems to be reliable. I use 2 Alexa routines to change the status of a virtual ST presence sensor. Then I use the virtual presence sensor in my ST routines. I am using a Pixel 6a phone on Android 14.