Just tried to go into the app and it was signed out. Trying to sign in fails. Google home isn’t working either. I am on the Samsung classic app. Same thing for my wife as well.

[image] SmartThings Outage - Mar 12 2018 General Discussion Status says says everything up. Alexa says smarthings not responding. App will not load. Tried removing and reinsatlling . Got error. Wes able to restore from backup. Was able to.log in. Very slow. And Alexa works…

Me too. Can’t log into the app. It has begun.

I am having the same issue. I was able to login briefly, but it was very slow and then I was eventually kicked out. Now I can’t log back in. I am glad to see that I’m not the only one having this issue. I was beginning to think something was wrong with my hub.

At least others are having the issue…I was in a panic. Looks like automatic routines involving things like motion detectors are working from the hub, but none of my 3rd party apps work…i.e. Alexa. Smarthings IDE site is down as well.

I have the same issue app auto signed out. cant log back in nor access via the web gui has anyone opened a trouble ticket yet?

All local devices are running - its the cloud that is down and hence the app cant connect…

ST is aware of the issue… https://status.smartthings.com/incidents/rmdt2tr7m0l9

Is it me or there has been a lot of problems this year with ST. Seems like it either goes down or there are device issue at least once a week. I do not remember this many problems last year.

So sad, watching the meltdown of Smartthings at the hands of an indifferent Samsung. Does anybody truly believe that Samsung is trustworthy? I’ve spoken a couple times to the Smartthings support folks in Tucson and I enjoyed that experience, largely because their willingness to help was genuine. Th…

Smart things not connecting

Devices & Integrations

jkp March 13, 2018, 12:56am 2

1 Like

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Smart things not connecting

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