I can’t localize my smart tag 2, I pressed the button update but the location not update. The devise isn’t near me.
Wait until someone with a Samsung smartphone passes by your SmartTag.
SmartTags communicate with your Galaxy smartphone or tablet using Bluetooth Low Energy (BLE) and have a maximum connection range of 120 metres.
If your SmartTag is outside of this range, you can still locate it using offline finding in SmartThings Find. SmartThings Find uses other users Galaxy devices, in the Galaxy Find Network, to help you locate your SmartTag, making sure that your valuables can be found no matter where they are.