SmartThings Community

Smart Home Monitor Changing Bulb Status

(jhoff80) #1

This continues to keep happening, and it’s a huge pain. After a while, the simple act of disarming Smart Home Monitor changes my lights, regardless of whether there have been any alerts.

In one room, I’ve got 5 Hue bulbs. 4 of them turn off automatically upon disarm. 1 of them turns on automatically on disarm. So basically, having Smart Home Monitor continually ruins any other automations I set up.

This problem has been consistently happening for the past 6 months or so. I can temporarily fix it for a while by deleting the Smart Home Monitor app and then re-installing it, but after some time it starts happening yet again. This is the fourth or fifth time I’ve seen it.

(Bobby) #2

Dod you have a Rule of some sort built around changing SHM modes. That really sounds super weird…

(jhoff80) #3

No, never had any of my rules tie to SHM modes at all. Weirder still is that the lights don’t follow any patterns of anything I have ever set up. They change to odd colors before shutting off that are not in anything (Rules, Smart Lighting, nothing at all).

(sidjohn1) #4

Check the logs

(jhoff80) #5

Honestly, rather than troubleshoot I already deleted SHM again before I even thought of checking logs, because I don’t have the patience for it to be causing these problems again. I was hoping I wasn’t the only one, but apparently it’s just me who is ‘lucky’. I’ll be sure to update in a couple weeks when this crap starts again.

(Bobby) #6

For one offs like this, you really should contact support. They are very good at troubleshooting stuff like this.

(jhoff80) #7

…And it’s back.

And so far as I can tell from Live Logging? As soon as I hit the disarm button in my app, the first command is “set color”. No other SmartApps being called.

I am getting so sick of this platform. I’ve contacted support with the log though, so we’ll see.

138c472a-8431-49e1-954d-8757da50ee85  ‎10‎:‎31‎:‎11‎ ‎PM: debug setColor: [level:98, saturation:100, color:#00D1FF, hue:53, switch:off], script1461972696687442364929@7aeeb0ec 

663b3e41-f171-43a8-b6db-d0ecb7194ff9  ‎10‎:‎31‎:‎11‎ ‎PM: debug setColor: [level:98, saturation:100, color:#00D1FF, hue:53, switch:off], script1461972696687442364929@4fb141a0 

4592d155-8fe6-4b71-98df-9ae9ea797795  ‎10‎:‎31‎:‎11‎ ‎PM: debug setColor: [level:98, saturation:100, color:#00D1FF, hue:53, switch:off], script1461972696687442364929@3b1db5c5 

3332c524-9187-4cbb-b2e1-86caa4c5b3a7  ‎10‎:‎31‎:‎10‎ ‎PM: debug setColor: [level:1, saturation:100, color:#FF9900, hue:10, switch:on], script146197271395817405113@6da26968 

72df9340-588f-4af6-bddc-9453d53723e0  ‎10‎:‎31‎:‎10‎ ‎PM: debug setColor: [level:98, saturation:100, color:#00D1FF, hue:53, switch:off], script1461972696687442364929@372fef8a

(jhoff80) #8

For what it’s worth I was told this was an existing known issue with Hue bulbs and the “Alert with Lights” part of SHM.

(Neal ( / #9

interesting, do you have the hues connected directly to ST or through a hub? I have mine directly connected, and can test them out tonight if you want to see if I have the same problem.

(jhoff80) #10

Through the Hue hub. What seems to be happening so far as I can tell (and I mentioned it in another thread just yesterday) is that when an alert goes through (example, a door sensor while ST is still in “Armed (Away)”) the system records the current state of all of my bulbs in order to put them back to that state when the alarm is dismissed. However, it then appears to be going back to that same saved state every time after that whenever I disarm.

The weird colors are apparently from when the alarm triggers midway through my ‘gentle wakeup’ SmartApp.