Since my v3 hub updated on the 18th Oct to version 54.00013, my Tapo p110 shows no kWh usage since then.
Within the Tapo app, the kWh metrics seems fine.
Anyone else experiencing this??
Since my v3 hub updated on the 18th Oct to version 54.00013, my Tapo p110 shows no kWh usage since then.
Within the Tapo app, the kWh metrics seems fine.
Anyone else experiencing this??
Login here:
https://my.smartthings.com/advanced/devices
Select the device, take screenshots from the whole page, post them here.
If it’s the Matter version of the P110 (P110M), you won’t see any energy reporting, because it is not Matter 1.3 certified. The device that comes from the cloud-to-cloud connection should provide energy reporting though.
Not a matter device
What about the events section?
Switch it on/off to create events.
I only have a P100 and a P115 as test devices here (and maybe a P110 somewhere). So I just installed the P115 to see if the energy reporting works.
I use it as a energy monitor only, so doesnt get turned off.
Have switched it off and on and event are shown.
Next to see of energy monitoring starts working
How many kWh does the Tapo app show?
This is from an Eve Energy plug:
And this is from a Tapo P115:
Obviously different devices (Matter vs. VIPER), but the capabilities/attributes for power reporting should be the same.
I had the P115 in use for months and the energy reporting was working. The device profile looks suspicious:
plug-energy-usage-report
Eve Energy:
power-energy-powerConsumption
Time for a bug report…
Oh what fun, whats the procedure for bug reporting.
I have a kasa kp115 that’s reporting energy usage within Smartthings, but thats running on a Tp-link beta driver.
it is not a hub firmware issue. cloud to cloud devices are not connected to the hub so that rules out a bug with the firmware
so it is either an issue with ST or TP-Link so best advice is to report it to both. TP-Link maintains the integration so use the tapo app and go to Help and Feedback. For ST, tap on Menu and select Contact us.
Reporting done, just thought it was related to firmware, since thats the only thing thats changed.
You don’t even need a hub to use Tapo plugs in ST.
I’d order an Eve Energy plug now, because it’ll take at least two weeks playing email pingpong with the TP-Link support before they vaguely understand what your problem is.
also worth trying… tap on Menu, go to Settings and open Linked services… tap on the Tapo integration and click on Refresh on the bottom of that screen.
Not critical, so i can wait, just got a useless automated AI email response.
Have tried the refresh link for tapo with no success, even a rescan just incase.
Also just remembered i have another p110 plug and just checked = same issue.
Make sure to post here:
Strange enough, just checked it and its starting working again, they must have done something in the background to fix it…