When trying to add a Fibaro FGS-222 to my Hub I find that the wifi (both bands) on my internet router is disabled. So far this has happened everytime. I have to use a LAN connection to reconfigure/re-enable the wifi on the router. The router is a “La Box” supplied by SFR/Numericable in France. I hav…

That’s interesting because your hub is wired to your hub, so I’m wondering if there’s some type of interference with the Zigbee radio and your wifi. Could your hub’s zigbee channel and router channel be the same and potentially causing this problem?

Hi, I am not at all an expert just an old beginner! Using a wifi analyser on my phone or Acrylic on my pc I can see at the moment that our 2400 MHz connection seems to be extremely poor or not working (this is not normal) but the 5000 MHz is OK. I can see other 2400 MHz routers at other houses! …

Hi @Andrew_Downing , [image] Andrew_Downing: The internet provider has suggested we change the router for version 2 which may be better protected against interference. I will do this next week. I have also tried moving the Hub as far as possible away from the router I would definitely do thi…

Hi, When I shut down the LAN connection the 2400 MHz WiFi came back on strongly for about a second. But gone again. We have UK Hub. Only plan to use zwave. I suspect router’s internal circuits are causing the problem. It would be useful to know what frequencies Hub emits. Thanks AD

Hi @Andrew_Downing , This discussion may help: [image] Smartthings hub 2 - European frequency 868Mhz General Discussion Hi to all of you European Smartthings friends. I thought its about time we have a Smartthings forum which we can discuss and exchange ideas about the n…

Here are the WiFi and zigbee channels. WiFi across the top and zigbee on the bottom. Make sure they don’t overlap. [BCEE2BBB-3FE7-4599-B957-9927A684D5EC]

Have you updated the routers software lately? I had a router that would drop WiFi every time it would rain. I updated the software & all the dropping issues went away. Check on the manufacturer’s website for the software version & updates.

Searching for new device disables wifi on internet router

Devices & Integrations

johnconstantelo October 27, 2017, 2:45pm 6

Hi @Andrew_Downing,

This discussion may help:

Topic		Replies	Views
Devices dropping off in the evening Devices & Integrations	9	510	November 16, 2018
Relocate hub away from router Devices & Integrations	7	6583	September 26, 2017
Hub messes up my wifi General Discussion	4	1026	December 2, 2018
Wifi Issue Causing Problems? Devices & Integrations	19	7448	May 2, 2020
How to turn ZigBee radio off? Connected Things	14	3927	June 15, 2023

Searching for new device disables wifi on internet router

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